Free Worldwide Shipping

Shipping Policy

Depending on your country or region, estimated delivery time is between 5 to 15 business days. Please consider any holidays that might impact delivery times. 

We offer FREE worldwide shipping on all of our orders.

Please note: Due to the COVID-19 pandemic, we require 3 to 5 working days on average to fulfil your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  

Please bear in mind that We’re experiencing delivery delays at the moment, due to limited flights, social distancing requirements and increased parcel volumes, the current logistics has been updated a bit slowly.
We appreciate your patience during this time.
For more information on how our delivery and customer support services are affected, check our coronavirus impacts page. Thank you

 

If you are concerned about the whereabouts of your order and do not know how to track your package, please contact us. Our support team will gladly help you locate the location of your package and its estimated delivery date. Do not worry, your package is on the way.

For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available.  So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package.  To track your package you can visit our tracking page.  If you are unsure of your Tracking ID please look back for an email saying your package was shipped. If you cannot find an email, contact us
Please allow 1 to 5 working days for the tracking information to show.

Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct.  We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.  Please contact us immediately if you believe you have provided an incorrect shipping address.

Lost/Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you with your order details.  If you have any further questions on how to do this please reach out to our customer support team.